RETURNS
New and unused gear can be returned within 30 days for a full refund. Product must be returned in the condition received and with the original packaging, including manufacturer tags. Orders returned after 30 days will be subject to a 25% restocking fee.

• Attach hangtags and place items in their original product bags.
• Use the return form on the bottom of your invoice to specify which items you are returning and the reason for returning.
• Place all items along with the return form into the original packaging or another shipping package.
• Click the button at left to generate a return label. Print and apply to package. If you are reusing the original packaging, be sure to place it over the original shipping label.
• Drop your package off at any FedEx drop-off location.
• Returns are processed within 48 hours of receipt. Please note that most banks can take 5-7 business days for the credit to reflect on your account balance.

For questions, please email us at sales@castelli-us.com

For information about warranty returns, please visit: https://www.castelli-cycling.com/us/customer-service/warranty-returns

EXCHANGES
We are currently unable to facilitate exchanges. Please send back the unwanted item for a refund, and place a new order for the correct item.